Money Advice Referral Tool (MART)
Poverty always comes down to a lack of income. However, knowing how best to help people who are struggling financially can sometimes seem too complex an issue to address – especially if money guidance is not your organisation’s area of expertise.
To help such organisations, we developed the Money Advice Referral Tool (MART). The MART is a financial support finder available for people living in Bolton, Bury, Manchester, Oldham, Tameside, Trafford and Wigan. It’s designed for any agency that works with people on low incomes, including GP surgeries, schools, hospitals and local community groups, as well as people seeking financial support for themselves.
NEW: Online interactive MART
The MART was first launched in 2022 but was previously only available in PDF form. The new online version of the tool has been designed to be user-friendly for both frontline staff and people in financial hardship who are seeking support for themselves. When using the new online MART, you’re prompted to answer three questions before being shown tailored information on appropriate support, which you can download or email to yourself or someone else.
The PDF versions of the tool have also been revised and now include the most up-to-date support information in a simplified design, which you can download below.
The MARTs are created via working groups, involving local authorities, housing associations, foodbanks, voluntary groups and people with lived experience of poverty.
We can work with you to develop a local Money Advice Referral Tool
Our offer includes:
- Establishing and facilitating a MART working group in your area, bringing together partners and people with lived experience of poverty
- Using our learning and experience to-date to develop a MART and testing this with relevant stakeholders
- Distributing the MART and providing training for users
- Monitoring usage and impact of the MART to assist with evaluation
- Updating the MART in line with evaluation findings and working group input
- Maintaining the MART’s content to ensure it remains up-to-date.
Contact us to learn more.
Using the MART
Introducing the MART
The MART is simple to navigate but to help you use it we have a short introductory video, which you can view below.
Monitoring use of the MARTs
Please use this form to help us collect data about how the MARTs are used, what support people are accessing, and what support people need but cannot access.
Feedback
If you are using one of our referral tools, we would appreciate your feedback about how you are finding it. This will help us to learn, and to improve the MARTs.